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FAQ

We accept Visa, Mastercard, American Express and PayPal. Bank transfer is also available for eligible orders. Payment instructions will be provided at checkout.

We also offer the possibility to pay in instalments via Klarna. Terms and Conditions apply.

Orders are processed within 1-2 business days. Orders placed after 3pm may be processed the following business day. Processing times
may also be extended during high-demand periods.

Orders paid by bank transfer will be processed once payment has been received and confirmed. Please note that this may extend the processing time.

For US domestic shipments, we use UPS 2nd Day Air. For international shipments, delivery times vary by destination, please refer to the table below.

Your parcels are insured throughout the transport for the amount of your purchase in case of damage, loss or theft. Each shipment is delivered by hand and requires the signature of the recipient at the reception.

For EU shipments, the Standard delivery costs 35€.

For outside EU shipments, Express delivery is 49€.

All customs fees are covered by BrandCo Paris for orders shipped to the destinations listed above. For shipments to other destinations, additional customs duties or taxes may apply and are the responsibility of the recipient.

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